Frequently asked questions

PanelMeet connects Nepali companies running user research with real, screened participants. A researcher posts a study with a screener, matching applicants are reviewed and approved, sessions get scheduled, and the incentive is paid by the researcher directly to the participant.

Yes, for now. PanelMeet is early-stage and doesn't charge either side yet. If that changes, we'll announce it clearly before anyone is billed.

Nepal. Studies, participants, and incentive amounts (NPR) are all built around the local market, and the whole platform works in English or नेपाली — switch anytime with the toggle in the header.

Browse open studies at /browse without an account, or sign up to apply. Each study has a short screener — if your answers match what the researcher needs, you're automatically added to their review queue.

Directly by the researcher, once your session is marked complete — cash, bank transfer, or eSewa/Khalti, however you two arrange it. PanelMeet doesn't hold or move money; we only track whether an incentive has been sent and confirm you received it.

Mark it as "not received" on your application, or use the Report link on the study or the message thread. That opens a case our team reviews directly — we can't force a payment, but unresolved reports get followed up on.

Yes — you can withdraw an application at any point before the session happens. If you're approved and withdraw, your spot reopens for someone else.

Join its waitlist. If a spot opens up (someone withdraws, cancels, or doesn't show), you'll get an email and the study reopens automatically.

From your dashboard, create a study, add a format, incentive, and a screener — questions with answers marked as qualifying or disqualifying. Anyone who applies is screened against that automatically, before you ever see them.

Add open time slots to an approved application; the participant books one. For online studies, you can auto-generate a Google Meet link per slot, and both sides get a calendar (.ics) file and an email reminder before the session.

Yes — invite by email one at a time, bulk-import a list via CSV, or search the participant pool by district, age, device, and language and invite matches directly.

Mark the session "Didn't show up" from the applicant's page. That frees the slot for someone else and creates no incentive record for that session.

Not right now — see "Is it free to use?" above.

Every session carries an incentive status — pending, sent, confirmed received, or disputed — visible to both sides. It's a paper trail, not a payment guarantee, which is also why disputes go to a human, not an algorithm.

Use the Report link on a study or a message thread. It goes straight to our admin review queue, not just the other user.

Only what's needed to run the platform — see the full Privacy Policy for exactly what's collected and who can see it.

Use Forgot password on the login page — a reset link is emailed to you.

Yes — tap EN / ने in the header on any page to switch. The choice is remembered for future visits.

Message support at +977-9715633635. It's a small team, so replies land within a business day rather than instantly — but every message gets read.